Is the Desktop Support Technician role on-site?

Yes — this role is on-site at the client's St Louis, MO location, five days per week. The client's culture and delivery cadence are calibrated around in-person collaboration for this position. Relocation support may be available for the right candidate; the recruiter will confirm during your calibration call.

Is this a contract or full-time role?

This is a contract opportunity on ApTask's payroll. If selected, you will be employed by ApTask and will receive a W-2 for the duration of your assignment. During your engagement, you will be eligible for subsidized benefits, including medical, dental, vision insurance, a 401(k) plan, commuter benefits, and state-mandated paid sick leave. Your pay cycle (weekly or biweekly, as applicable) will be confirmed at the time of your offer. You'll also have a dedicated ApTask recruiter as your single point of contact throughout your assignment, providing ongoing support from onboarding through completion. Many of our contract opportunities are extended or converted to permanent positions based on business needs and performance. Your recruiter can share the client's historical extension and conversion trends during the interview process. Benefits, assignment duration, extension, conversion opportunities, and eligibility are subject to client requirements, business needs, and applicable plan terms.

What is the compensation range for this role?

The advertised range for this Desktop Support Technician role is $25–$28 per hour. Where you land within the band depends on validated experience, the specific stack calibration match, and — for contract engagements — the bill-rate the client has locked in for this requisition. The recruiter will discuss the exact number during your calibration call.

How quickly does the interview process move?

If your profile is a fit for this role, you can expect the recruiter's first call within one business day. From there, interview cadence depends on the client's hiring-manager and panel availability. Total time from submission to signed offer varies by client — pre-verified profiles and calibrated submissions cut the noise, but the pace of interviews is driven by the client, not us.

OnsitecontractorReq 26-02592Posted Today

Desktop Support Technician

Contract role in St Louis, MO. Onsite engagement, matched and submitted by an ApTask vertical recruiter.

Location: St Louis, MO · Onsite
Compensation: $25–$28/hr

Talk to a recruiter

Your résumé routes to the vertical recruiter who owns this requisition. Identity-verified profile, never resold or syndicated.

About the role

At a glance

AI summary

Day-to-day: Provide deskside and walk-in technical support for Windows, Mac, and iOS devices; manage device migrations, software deployments, and patch management; handle hardware installations and repairs; support conference room technology; deliver white-glove support to executive-level customers
You'll bring: 6 years experience; proficiency with Windows 10/11, macOS, iOS, and iPads; knowledge of ITSM, Nexthink, Intune, and JAMF; experience with deskside support, walk-in support, and white-glove support; ability to troubleshoot OS and application issues
Good fit if: You have conference room support experience, interest in learning new technologies, and ability to act as location point of contact for IT coverage with minimal escalations

Generated from the recruiter description below. The full posting is the source of truth — always read it before applying.

Desktop Support Technician
Onsite
St Louis, MO 63118

Rate Range: 25-28/hr on W2

Years of Experience: 6.00 Years of Experience

End User Tools – Nexthink
macOS
ITSM (IT Service Management)
Mobile Device Management

Top Skills:
1. Customer Service with ITSM knowledge
2. Deskside support experience and walk-in support experience
3. White Glove Support experience
4. Operating System Troubleshooting: Skilled in diagnosing and resolving issues on Windows 10, Windows 11, macOS and Apple devices (iOS, iPads.
5. Conf room support experience and should be able to help setting up events.

Job Summary:
Should be a team member and individual contributor. Should handle CXO level customers with white glove approach. Interest to learn new technologies. Take ownership and drive results. Should act as location POC for the IT related issues and coverage. Should work with the team and ensure the coverage and support is taken care with zero escalation.

Job Description/ Responsibilities:
Operating System Troubleshooting: Skilled in diagnosing and resolving issues on Windows 10, Windows 11, macOS and Apple devices (iOS, iPads)
Device Migration, Software Deployment & Patch Management : Experience with seamless transitions between Windows and Mac environments. Proficient in managing OS image patching, software updates, and application deployments. Should have experience in basic troubleshooting to determine device vs application issues.
End-User Support: Providing technical assistance for desktop client applications, ensuring optimal software performance.
Hardware Services: Conducting installations, moves, additions, and changes (IMAC), as well as break/fix solutions for laptops and desktops
Asset Lifecycle Management: Handling procurement, disposal, and inventory tracking of IT hardware.
Mobile Device Management (MDM): Managing devices through Intune and JAMF for enterprise-wide security and configuration.
IT Service Management (ITSM): Expertise in incident and problem management, leveraging NexThink for in-depth problem analysis
On-Site & Remote IT Support: Delivering desk-side assistance, conference room technology support, and field services for remote sites
White Glove support: should have experience on white glove support. Handling VIPs
Walk in Support: should have experience in providing walk-in support (eg: apple genius bar or tech bar).

About manufacturing at ApTask

What this vertical looks like inside ApTask.

Manufacturing roles at ApTask cover plant operations, quality engineering, supply-chain, lean/Six Sigma, and production-technology positions across automotive, consumer-goods, medical-device, and industrial-equipment clients. We recruit engineers, managers, and technicians who understand the specific MES, ERP (SAP S/4, Oracle, Infor), and PLM stack the client runs — not generic operations profiles. Every candidate is safety-certified against the plant's specific process (ISO 9001, IATF 16949, AS9100, FDA 21 CFR) and background-verified to the depth the client's HR org requires.

How it works

What happens after you apply.

1. Verified profile
Submit your résumé and complete the ApTask identity + skills verification. We check right-to-work, background, and technical calibration once — never resell or re-verify — so future roles surface faster.
2. Recruiter calibration call
Within one business day, the recruiter who owns this requisition reviews your profile against the client's specific stack, arrangement, and start-date requirements. You'll hear back either way — no ghosting.
3. Client interview
If your profile is a fit, we present you to the hiring team. Most clients run 2-3 interview stages: hiring-manager screen, technical panel, and final. We prep you with the exact scorecard criteria before each round.
4. Offer + onboarding
On acceptance, you onboard W-2 with ApTask (contract) or direct-hire with the client (per role type). Benefits, payroll, and timesheets run through us. Your recruiter stays your point of contact for the length of the engagement.

Frequently asked

Questions candidates ask about this role.

Is the Desktop Support Technician role on-site?: Yes — this role is on-site at the client's St Louis, MO location, five days per week. The client's culture and delivery cadence are calibrated around in-person collaboration for this position. Relocation support may be available for the right candidate; the recruiter will confirm during your calibration call.
Is this a contract or full-time role?: This is a contract opportunity on ApTask's payroll. If selected, you will be employed by ApTask and will receive a W-2 for the duration of your assignment. During your engagement, you will be eligible for subsidized benefits, including medical, dental, vision insurance, a 401(k) plan, commuter benefits, and state-mandated paid sick leave. Your pay cycle (weekly or biweekly, as applicable) will be confirmed at the time of your offer. You'll also have a dedicated ApTask recruiter as your single point of contact throughout your assignment, providing ongoing support from onboarding through completion. Many of our contract opportunities are extended or converted to permanent positions based on business needs and performance. Your recruiter can share the client's historical extension and conversion trends during the interview process. Benefits, assignment duration, extension, conversion opportunities, and eligibility are subject to client requirements, business needs, and applicable plan terms.
What is the compensation range for this role?: The advertised range for this Desktop Support Technician role is $25–$28 per hour. Where you land within the band depends on validated experience, the specific stack calibration match, and — for contract engagements — the bill-rate the client has locked in for this requisition. The recruiter will discuss the exact number during your calibration call.
How quickly does the interview process move?

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