About the role
Shift: M-F 6:00AM – 2:30PM PST/ 8:00AM – 4:30PM PST
Client: our client Global
**Active license required**
Top Required Skills:
1. Leadership Potential & Team Collaboration Ability to work effectively within a project team and potentially assume leadership responsibilities.
2. Product Liability / Mass Tort / Class Action Litigation Knowledge Experience handling mass torts, class actions, product liability claims, or similar litigation matters. Understanding of claim evaluation and claimant communications.
3. Legal Document Analysis & Review
Ability to analyze claim documents, identify relevant facts, and assess case-related information accurately.
4. Written Communication Skills
Ability to draft clear, detailed, and professional written responses to claimants and counsel, often involving complex legal issues.
5. Client/Customer Service Orientation
Providing professional, responsive, "best-in-class" service to claimants, attorneys, and internal stakeholders.
6. Verbal Communication & Stakeholder Interaction Handling complex phone inquiries from claimants and counsel with professionalism and accuracy.
7. Attention to Detail
Critical for reviewing claims, ensuring accuracy in responses, maintaining records, and following project requirements.
8. Multitasking & Case Management
Ability to manage multiple claims, deadlines, inquiries, and competing priorities simultaneously.
9. Professional Judgment & Decision-Making Evaluating information, making sound recommendations, and responding effectively when faced with incomplete or complex information.
10. Adaptability & Flexibility
Must-Have Skills:
Job Responsibilities:
Qualifications:
JD from an accredited U.S. law school (foreign law degree may suffice)
Active license in good standing in at least one U.S. jurisdiction
Leadership experience/potential strongly preferred
Class action and/or mass tort experience a plus
Attention to detail
Ability to multi-task
Flexibility
Customer service approach
Client: our client Global
**Active license required**
Top Required Skills:
1. Leadership Potential & Team Collaboration Ability to work effectively within a project team and potentially assume leadership responsibilities.
2. Product Liability / Mass Tort / Class Action Litigation Knowledge Experience handling mass torts, class actions, product liability claims, or similar litigation matters. Understanding of claim evaluation and claimant communications.
3. Legal Document Analysis & Review
Ability to analyze claim documents, identify relevant facts, and assess case-related information accurately.
4. Written Communication Skills
Ability to draft clear, detailed, and professional written responses to claimants and counsel, often involving complex legal issues.
5. Client/Customer Service Orientation
Providing professional, responsive, "best-in-class" service to claimants, attorneys, and internal stakeholders.
6. Verbal Communication & Stakeholder Interaction Handling complex phone inquiries from claimants and counsel with professionalism and accuracy.
7. Attention to Detail
Critical for reviewing claims, ensuring accuracy in responses, maintaining records, and following project requirements.
8. Multitasking & Case Management
Ability to manage multiple claims, deadlines, inquiries, and competing priorities simultaneously.
9. Professional Judgment & Decision-Making Evaluating information, making sound recommendations, and responding effectively when faced with incomplete or complex information.
10. Adaptability & Flexibility
Must-Have Skills:
- Leadership Experience/Potential
- Active U.S. Bar License (required)
- JD from an accredited law school (required)
- Mass Tort, Class Action, Product Liability, or Claims Administration experience
- Legal document review and analysis experience
- Strong written communication skills
- Client-facing/customer service experience
- Ability to manage high-volume work with attention to detail
Job Responsibilities:
- The attorneys will perform various duties including but not limited to:
- Analyzing claim documents.
- Preparing detailed responses to sometimes complex written inquiries of claimants and counsel.
- Fielding sometimes complex telephone inquiries from claimants and counsel.
- Receiving training, direction and oversight from project directors, project managers, project coordinators, and/or other project team members.
- "Best-in-class customer service is expected to be provided to both internal and external clients. The highest levels of professionalism, responsiveness and quality of work are required.
Qualifications:
JD from an accredited U.S. law school (foreign law degree may suffice)
Active license in good standing in at least one U.S. jurisdiction
Leadership experience/potential strongly preferred
Class action and/or mass tort experience a plus
Attention to detail
Ability to multi-task
Flexibility
Customer service approach