About the role
Job Description:
Position Overview:
We are looking for a high-caliber AV & Collaboration Engineer. They will be a core member of the global engineering team focused on product/ technology evaluation, design, and leading deployments. They will act as a technical authority in-region driving the adoption of next generation workplace technologies while ensuring local deployments meet global standards. This is not a traditional support role – they will be a core member of the global engineering team while also leading regional deployments.
Additional Skills:
Key Responsibilities:
Technology Evaluation:
Design and standards engineering:
Technical requirements:
Position Overview:
- Consult on complex initiatives with broad impact and large-scale planning for Systems Operations Engineering.
- Review and analyze complex multi-faceted, larger scale or longer-term Systems Operations Engineering challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors.
- Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables.
- Strategically collaborate and consult with client personnel.
- Required Qualifications: 5 years of Systems Engineering or Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
We are looking for a high-caliber AV & Collaboration Engineer. They will be a core member of the global engineering team focused on product/ technology evaluation, design, and leading deployments. They will act as a technical authority in-region driving the adoption of next generation workplace technologies while ensuring local deployments meet global standards. This is not a traditional support role – they will be a core member of the global engineering team while also leading regional deployments.
Additional Skills:
Key Responsibilities:
Technology Evaluation:
- Partner with a global engineering team to identify and evaluate emerging conference room technologies.
- Conduct rigorous proof of concepts in regional labs to validate hardware & software performance within our specific network environment.
- Lead regional pilot deployments gathering user feedback and technical data to refine global design standards.
Design and standards engineering:
- Collaborate on the design of standardized AV building blocks for various space types from huddle rooms to high impact executive boardrooms.
- Develop and maintain technical documentation including signal flow diagrams, wiring schematics and configuration guides.
- Ensure all regional builds aligned with global security networking and aesthetic standards.
- Regional escalation and technical leadership.
- Serve as the tier 3 technical escalation point for regional operations and support teams resolving complex systemic issues that exceed standard troubleshooting.
- Liaise with local AV integrators and vendors to ensure project delivery meets engineering specifications.
Technical requirements:
- Expert knowledge of video conferencing, AV over IP standards, control systems, audio DSP.
- Technical proficiency in Microsoft Teams Rooms or Zoom rooms including back-end management and advanced configuration.
- Technical proficiency in Cisco Control Hub and Call Manager.
- Experience in professional grade DSPs, PTZ cameras, beamforming microphones and large format displays/active LED walls.
- Proficiency in reading and understanding architectural drawings and signal flow diagrams.
- Self-starter: ability to operate independently as a remote extension of a global team maintaining high productivity across different time zones.