About the role
The Client is a prominent financial institution, boasts a diverse range of clients who benefit from its comprehensive services and exceptional customer care. With a steadfast commitment to meeting the unique needs of each individual, it has emerged as a trusted partner for countless clients across various segments.
Clients enjoy access to a wide array of banking products and solutions tailored to their financial objectives. Whether it's personal banking, business banking, wealth management, or investment services, it offers a robust suite of offerings designed to foster growth, security, and prosperity.
Rate: $42.50/Hr
Job Description:
- Client is seeking a detail-oriented Email Deployment Specialist to join our client communications team on a full-time contract basis. In this role, you will be responsible for the end-to-end deployment of email through Adobe, ensuring that every email we send is accurate, fully functional, and rendered correctly across all devices types.
- This is an on-site position based in our Cleveland office, requiring three to four days per week in office.
- The ideal candidate is a meticulous, organized professional who thrives in a fast-paced environment and is comfortable managing both routine and urgent email sends with precision.
Email Deployment & Quality Assurance
- Deploy and review emails as needed through Adobe Campaign and Journey Optimizer, including time-sensitive and urgent communications.
- Perform thorough pre-send quality control, to verify that content renders correctly, links function properly, and layouts display accurately across desktop, mobile, and webmail clients.
- Ensure brand consistency, formatting, and content integrity across all outbound emails for team.
- Monitor email campaign performance and track key metrics including open rates, click-through rates, bounce rates, and deliverability.
- Generate and distribute regular performance reports to internal stakeholders, providing clear insights and identifying opportunities for optimization.
- Create reusable, standards-compliant Outlook email templates for MS Office that maintain visual consistency and function smoothly across diverse email clients.
- Maintain and update a library of templates to support ongoing campaign needs.
- Diagnose and resolve email issues in real time, including rendering glitches, delivery failures, and sending errors.
- Identify root causes, implement corrective actions, and apply preventive measures to minimize future disruptions.
- Proven experience deploying email campaigns through Adobe Campaign and Journey Optimizer
- Strong understanding of HTML and CSS as they apply to email development and rendering across major email clients (Outlook, Gmail, Apple Mail, etc.).
- Demonstrated experience with email QA processes, including cross-device and cross-client testing.
- Familiarity with email performance metrics and the ability to interpret and report on campaign data.
- Ability to build and maintain reusable email templates, with specific experience in Outlook/MS Office compatibility.
- Strong troubleshooting skills with a proven ability to resolve rendering, delivery, and sending issues.
- Excellent attention to detail and organizational skills.
- Ability to manage urgent, time-sensitive requests in a professional and composed manner.
- Experience working within a regulated industry such as financial services.
- Familiarity with email testing tools
- Basic understanding of email deliverability best practices and authentication protocols
Please note that ApTask offers subsidized insurance coverage to our employees.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at [email protected].
Applicant Consent:
By submitting your application, you agree to ApTask's (www.aptask.com) Terms of Use and Privacy Policy, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or [email protected]. Message frequency may vary. Msg & data rates may apply.